Substitution Policy

At times it may be necessary to substitute your online choice in order to ensure a timely delivery. If this is the case then we guarantee that you will receive a free upgrade to your original choice as outlined below.

Return Policy

We will endeavor to satisfy our customers at all times. Any claim or credit will be handled expeditiously and courteously with a replacement of product or voucher for a future order. If a chargeback is requested we reserve the right to request a return of the product and digital photograph